Formats

The questions are the easy part. How you ask decides who answers.

The same twelve questions can be a wall people close, a conversation they finish, or something they answer out loud while driving. YourForm gives you five formats for one form — and switching between them costs nothing, because your questions, logic and responses live independently of how the form looks.

Which form format should you use?

Choose by what is blocking your respondents, not by what looks best. Use a swipe card form for phone-first audiences, an audio form when typing is the barrier, step-by-step for long branching forms, chat when answers are sentences that need follow-up, and a classic single page when people must read everything before answering.

How do you pick the right one?

Start from the thing standing between your respondent and a finished form. Almost every bad format choice comes from picking for the person building the form rather than the person filling it in.

Choosing a form format by respondent need
What is in the wayUse
People are on phones and will not typeSwipe Card
People cannot type at all, or speak another languageAudio
The form is long and mostly branchingStep-by-step
Answers are sentences, and questions need explainingChat
People must read everything before answeringClassic

Not sure? Build it once and try two.

Switching format takes one click and changes nothing about your questions, your logic or the responses you have already collected. The fastest way to find out is to send both to five people.